@charset "UTF-8";
/*! =================================================================================

  "irrc.co.jp" Operations Styles

================================================================================= */
.l-main h3 {
  font-weight: 600;
}
.l-main h3 + p {
  margin: 0 0 65px;
}
.l-main h4 {
  font-size: 22px;
  font-size: 2.2rem;
  font-weight: 500;
  letter-spacing: 0.05em;
  padding: 0 0 0 20px;
  margin: 70px 0 35px 0;
  color: #005eae;
  border-left: solid 2px #015FAE;
}
.l-main h4 + p {
  margin: 0 0 30px 0;
}
.l-main h5 {
  font-size: 18px;
  font-size: 1.8rem;
  font-weight: 400;
  letter-spacing: 0.05em;
  padding: 0 0 0 20px;
  margin: 0 0 1em;
  border-left: solid 2px #015FAE;
  color: #4C4E56;
}
.l-main h6 {
  font-size: 22px;
  font-size: 2.2rem;
  margin: 70px 0 30px;
  color: #005eae;
}
.l-main ul {
  margin: 30px 0;
}
.l-main figure + p, .l-main div + p {
  margin-top: 30px;
}
.l-main .bleu {
  color: #005eae;
}
.l-main section {
  margin-bottom: 90px;
}
.l-main section.sec01 > div {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0 20px;
}
.l-main section.sec01 > div img {
  flex-shrink: 0;
}
.l-main section.sec01 > div a {
  color: #01629D;
}
.l-main section.sec02 .m-policy {
  position: relative;
  border: solid 1px #005eae;
  padding: 35px 40px;
  margin: 35px 0 0;
}
.l-main section.sec02 .m-policy::after {
  content: "";
  position: absolute;
  right: 32px;
  bottom: 25px;
  width: 26px;
  height: 47px;
  display: inline-block;
  background-image: url("/images-2025/operations/arrow.svg");
  background-repeat: no-repeat;
  background-position: 50% 50%;
  background-size: cover;
}
.l-main section.sec02 .m-policy dl {
  letter-spacing: 0.05em;
  padding: 0 80px 0 0;
}
.l-main section.sec02 .m-policy dl dt {
  font-size: 19px;
  font-size: 1.9rem;
  border-left: none;
  padding: 0;
  margin: 0 0 0.75em;
  color: #005eae;
}
.l-main section.sec02 .m-policy dl dd {
  color: #005eae;
}
.l-main section.sec02 ul {
  margin: 55px 0 0;
}
.l-main section.sec02 ul li a {
  text-decoration: none;
  color: #005eae;
}
.l-main section.sec02 span.colophon {
  margin: 70px 0 0;
}
.l-main section.sec03 ul {
  margin: 0 0 110px;
}
.l-main section.sec03 ul li {
  text-indent: -1em;
  padding: 0 0 0 1em;
}
.l-main section.sec03 ul li:not(:first-of-type) {
  margin: 0.5em 0 0;
}
.l-main section.sec03 ul li::before {
  content: "◯";
}
.l-main section.sec04 ul li {
  text-indent: -1em;
  padding: 0 0 0 1em;
}
.l-main section.sec04 ul li:not(:first-of-type) {
  margin: 0.5em 0 0;
}
.l-main section.sec04 ul li::before {
  content: "◯";
}
.l-main section.sec06 ul {
  margin: 0;
}
.l-main section.sec06 ul li {
  text-indent: -1em;
  padding: 0 0 0 1em;
}
.l-main section.sec06 ul li:not(:first-of-type) {
  margin: 0.5em 0 0;
}
.l-main section.sec06 ul li::before {
  content: "◯";
}
.l-main section.sec07 ul {
  margin: 0 0 70px;
}
.l-main section.sec07 ul li {
  text-indent: -1em;
  padding: 0 0 0 1em;
}
.l-main section.sec07 ul li:not(:first-of-type) {
  margin: 0.5em 0 0;
}
.l-main section.sec07 ul li::before {
  content: "◯";
}
.l-main section.sec08 ul {
  margin: 0 0 70px;
}
.l-main section.sec08 ul li {
  text-indent: -1em;
  padding: 0 0 0 1em;
}
.l-main section.sec08 ul li:not(:first-of-type) {
  margin: 0.5em 0 0;
}
.l-main section.sec08 ul li::before {
  content: "◯";
}
.l-main .iq-intro {
  display: flex;
}
.l-main .iq-intro .iq-char {
  flex-shrink: 0;
  width: 155px;
  margin-right: 30px;
}
.l-main .voice-label {
  background: #015FAE;
  max-width: 520px;
  min-width: 400px;
  width: fit-content;
  margin: 50px auto 30px auto;
  padding: 0.5em 4em;
  border-radius: 100px;
  font-size: 1.2em;
  text-align: center;
  color: #fff;
}
.l-main .iq-survey {
  margin-top: 70px;
}
.l-main .customer-voice {
  margin-top: 100px;
  margin-bottom: 70px;
}
.l-main .customer-voice .type02 {
  margin-bottom: 30px;
}
.l-main .customer-voice .voice-note {
  display: flex;
  color: #015FAE;
  margin-bottom: 20px;
}
.l-main .customer-voice .voice-item {
  display: flex;
  gap: 40px;
  align-items: center;
  margin: 20px auto;
}
.l-main .customer-voice .voice-item.c-right {
  flex-direction: row-reverse;
}
.l-main .customer-voice .voice-item.size70 p {
  width: 70%;
}
.l-main .customer-voice .voice-item.size70 figure {
  width: 30%;
  text-align: center;
}
.l-main .customer-voice .voice-item.size70 figure img {
  width: 40%;
}
.l-main .customer-voice .voice-item p {
  padding: 30px 40px;
  margin-bottom: 30px;
  border-radius: 10px;
}
.l-main .customer-voice .voice-item.voice-beige p {
  background: #FFF4E0;
}
.l-main .customer-voice .voice-item.voice-blue p {
  background: #0077C8;
  color: #fff;
}
.l-main .customer-voice .voice-item .voice-char {
  flex-shrink: 0;
  width: 100px;
  margin: 0;
}
.l-main .customer-voice .voice-item p {
  margin: 0;
  line-height: 1.8;
}
.l-main .status-table-wrap {
  max-width: 600px;
  margin: auto;
  overflow: hidden;
  background: #fff;
}
.l-main .status-table-wrap .status-table {
  width: 100%;
  margin-top: 20px;
  border-collapse: collapse;
  border-top: 1px solid #888;
  border-bottom: 1px solid #888;
  text-align: center;
}
.l-main .status-table-wrap .status-table th, .l-main .status-table-wrap .status-table td {
  padding: 0.5em 1em;
  border-top: 1px solid #888;
  vertical-align: middle;
  font-weight: normal;
}
.l-main .status-table-wrap .status-table th:last-child, .l-main .status-table-wrap .status-table td:last-child {
  border-right: none;
}
.l-main .status-table-wrap .status-table thead th {
  background: #f7f7f7;
  border-top: none;
}
.l-main .status-table-wrap .status-table thead th[colspan="2"] {
  text-align: left;
}
.l-main .status-table-wrap .status-table tbody .row-group {
  border-right: 1px solid #888;
}
.l-main .status-table-wrap .status-table tbody .clm-head {
  text-align: left;
}
.l-main .status-table-wrap .status-table tbody tr:last-child th,
.l-main .status-table-wrap .status-table tbody tr:last-child td {
  border-bottom: none;
}
.l-main .status-table-wrap .status-table strong {
  display: block;
}
.l-main .status-table-wrap .status-note {
  font-size: 13px;
  font-size: 1.3rem;
  color: #4c4c4c;
  margin: 12px 0 18px;
  text-align: right;
}
.l-main .voice-status {
  text-align: center;
}
.l-main .voice-status .status-title {
  font-size: 20px;
  font-size: 2rem;
  font-weight: 600;
  text-align: left;
}
.l-main .voice-status .status-title .status-num {
  color: #015FAE;
  font-size: 1.4em;
}
.l-main .voice-status .status-chart {
  max-width: 540px;
  margin: 0 auto;
}
.l-main .voice-status .status-chart .chart-label {
  background: #0077C8;
  color: #fff;
  border-radius: 25px;
  padding: 10px 0 10px 0;
  font-size: 18px;
  font-size: 1.8rem;
  font-weight: 600;
  margin-bottom: 18px;
}
.l-main .voice-status .status-chart figure {
  margin: 0 auto;
  max-width: 480px;
}
.l-main .voice-status .status-chart figure img {
  width: 100%;
  height: auto;
  display: block;
}
.l-main .metrics-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 0 40px;
}
.l-main .metrics-grid .voice-label {
  width: 100%;
  padding: 0.5em;
}
.l-main .metrics-grid .metric-item {
  text-align: center;
}
.l-main .metrics-grid .metric-item .metric-box {
  width: fit-content;
  min-width: 280px;
  max-width: 400px;
  border: 2px solid #0077C8;
  border-radius: 12px;
  padding: 10px 0;
  margin: 0 auto 15px;
  background: #fff;
}
.l-main .metrics-grid .metric-item .metric-box.insurance-companies .company-row {
  display: flex;
  justify-content: center;
  margin: 0 0 12px;
  align-items: flex-end;
  line-height: 1;
}
.l-main .metrics-grid .metric-item .metric-box.insurance-companies .metric-value .label {
  margin-bottom: 0.2em;
  margin-right: 0.5em;
}
.l-main .metrics-grid .metric-item .metric-box.insurance-companies .metric-value .unit {
  margin-bottom: 0.2em;
}
.l-main .metrics-grid .metric-item .metric-box .metric-value {
  margin: 0;
  text-align: center;
  line-height: 1.4;
  color: #005eae;
  font-size: 48px;
  font-size: 4.8rem;
}
.l-main .metrics-grid .metric-item .metric-box .metric-value .label {
  display: inline-block;
  font-size: 0.3em;
}
.l-main .metrics-grid .metric-item .metric-box .metric-value .number {
  font-weight: 700;
}
.l-main .metrics-grid .metric-item .metric-box .metric-value .unit {
  font-size: 0.3em;
  margin-left: 4px;
}
.l-main .metrics-grid .metric-item .metric-note {
  font-size: 13px;
  font-size: 1.3rem;
  text-align: left;
  color: #666;
  line-height: 1.6;
  margin: 0;
}
.l-main .quality-section {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
}
.l-main .quality-section .voice-label {
  width: calc(50% - 20px);
  margin-left: 0;
}
.l-main .quality-section .quality-text {
  margin-bottom: 1em;
  text-align: left;
}
.l-main .quality-section .quality-badge {
  max-width: 320px;
  text-align: left;
}
.l-main .insurance-types {
  margin-top: 80px;
}
.l-main .insurance-types .status-table-wrap {
  max-width: none;
}
.l-main .insurance-types .status-table-wrap .status-table {
  border-width: 0;
}
.l-main .insurance-types .status-table-wrap .insurance-category {
  padding-left: 2em;
  text-align: left;
}
.l-main .graph-figures {
  display: flex;
  justify-content: space-between;
  gap: 40px;
  text-align: center;
}
.l-main .graph-figures figure {
  text-align: center;
  max-width: 380px;
}
.l-main .graph-figures img {
  width: 100%;
  height: auto;
  display: block;
}
.l-main .graph-figures .graph-caption {
  color: #005eae;
  margin-top: 10px;
  margin-bottom: 1em;
}
.l-main .share-graphs small {
  display: block;
  font-size: 0.8em;
  text-align: right;
}
@media screen and (max-width: 1000px) {
  .l-main .metrics-grid {
    grid-template-columns: 1fr;
  }
  .l-main .metrics-grid .voice-label {
    width: fit-content;
    margin: 60px auto 20px auto;
    padding: 0.5em 2em;
  }
  .l-main .voice-label {
    min-width: auto;
  }
  .l-main .quality-section {
    align-items: center;
  }
  .l-main .quality-section .voice-label {
    width: fit-content;
    margin-left: auto;
  }
  .l-main .quality-section .quality-text {
    margin-top: 0;
    text-align: center;
  }
  .l-main .graph-figures {
    flex-direction: column;
    align-items: center;
  }
  .l-main .graph-figures figure {
    max-width: 100%;
  }
}
@media screen and (max-width: 640px) {
  .l-main .customer-voice .voice-item {
    display: block;
    position: relative;
    margin: 30px auto;
  }
  .l-main .customer-voice .voice-item.size70 p {
    width: 90%;
  }
  .l-main .customer-voice .voice-item.size70 .voice-char,
  .l-main .customer-voice .voice-item .voice-char {
    position: absolute;
    width: 70px;
    margin: 0 0 20px 0;
    left: -5%;
    bottom: -60px;
    z-index: 10;
  }
  .l-main .customer-voice .voice-item.size70 .voice-char {
    left: auto;
    right: 8%;
  }
  .l-main .customer-voice .voice-item.size70 .voice-char img {
    width: 100%;
  }
  .l-main section.sec01 > div {
    display: block;
  }
  .l-main section.sec01 > div img {
    float: left;
    width: 100px;
    height: auto;
    margin: 0 20px 20px 0;
  }
  .l-main section.sec02 .m-policy {
    padding: 3vw 5vw;
    margin: -1px 0 0 0;
  }
  .l-main section.sec02 .m-policy:first-of-type {
    margin-top: 35px;
  }
  .l-main .iq-intro {
    display: block;
  }
  .l-main .iq-intro .iq-char {
    float: left;
    width: 120px;
  }
  .l-main .scrl-img {
    width: 92vw;
    overflow: hidden;
    position: relative;
  }
  .l-main .scrl-img figure {
    width: 100%;
    overflow-x: scroll;
    position: relative;
    padding-bottom: 10px;
  }
  .l-main .scrl-img figure img {
    max-width: 700px;
  }
  .l-main .scrl-img::after {
    content: "";
    position: absolute;
    right: 0;
    top: 0;
    bottom: 0;
    width: 30px;
    background: linear-gradient(to right, transparent, rgba(0, 0, 0, 0.2));
    pointer-events: none;
    z-index: 10;
  }
  .l-main .metrics-grid {
    grid-template-columns: 1fr;
  }
  .l-main .graph-figures {
    flex-direction: column;
    gap: 60px;
  }
  .l-main .graph-figures figure {
    max-width: 100%;
  }
}

figure::-webkit-scrollbar-thumb {
  background: #b9b9b9;
  border-radius: 100px;
}

figure::-webkit-scrollbar-track {
  background: #e3e3e3;
}

figure::-webkit-scrollbar {
  width: 16px;
}

/*# sourceMappingURL=operations.css.map */
